20+ Years of Innovation in West Virginia
Over the past two decades, Orrick’s Global Operations & Innovation Center in the City of Wheeling is at the heart of our work to harness technology and people to deliver the highest quality, most efficient services. At the same time, it has enabled us to bring hundreds of transformative jobs to this American community.
“Our Wheeling team has been at the center of our focus on transforming the legal services delivery model. The new roles, sophisticated analytics tools and innovative processes we are developing and delivering here enable the firm to offer a whole new suite of solutions to our clients.”
– Mitch Zuklie, Orrick Chair
Bringing Global Innovation to the Ohio Valley
- Our Wheeling center opened in 2002 as the hub of the firm’s business operations, with 80 employees. It was the first domestic insourcing center in a U.S.-based law firm, with a focus on providing team-based efficient support to Orrick offices worldwide.
- Today, the center is the firm’s global innovation hub – home to 400+ team members, including dozens of career associates, technologists, legal project managers and others who are an integral part of delivering sophisticated, data-driven solutions to our clients globally.
– Kelly Cullen, leader of our U.S. career associate program
Innovative Solutions
- Orrick Analytics is a leading example of innovation at the GOIC. One of the most advanced AI and data analytics operations in a law firm, Orrick Analytics combines business process, alternative staffing and technology integration to help clients leverage and simplify their data – and ultimately derive more value from their legal spend. Last year, the Orrick Analytics team served 92% of our top 50 clients on their most important legal work and supported more than 750 high-growth, venture-backed companies. The team also developed 20 novel GenAI solutions to deliver better work product.
“It’s been really exciting to see the evolution of the Wheeling operation from back-office center to an engine of the firm’s innovation effort – with technology and task-based experts integrated into everything we do.”
– Daryl Shetterly, Orrick Analytics Managing Director
Connected to Our Community
From our annual cleanup of the Veterans Memorial Amphitheater to our founding roles in Pride in Wheeling and Show of Hands, our GOIC team is active in the local community.
- We also partner with the Seeing Hand Association, NAMI, CASA for Children and Harmony House.
"The GOIC gives me the best of both worlds: I can stay close to my family and friends in the Ohio Valley (where I grew up) while building a rewarding career in a cutting-edge field. I work on high-impact cyber incident response matters for some of the world’s largest companies – opportunities I never imagined would be available here. Orrick in Wheeling has not only opened doors to exciting work, but also helped me discover and develop talents I might never have realized elsewhere."
– Rich Coup, Cyber & Privacy Career Associate
The GOIC is housed in a refurbished metal stamping factory, a tribute to our nation’s rich industrial history, while the work that takes place there is very much about the future.