Orrick Service Desk Remote Assistance Resource Center

Remote Assistance

GoToAssist allows the Service Desk to remotely control any computer. All you need is an internet connection and an access code (provided by the Service Desk) for the specialist to remotely help you with issues on your PC or MAC. Click the link below to enter your access code (once provided by the Service Desk) and begin your GoToAssist session. *To enable GoToAssist on macOS Catalina, follow this guide here.

Enter your code

 

Chat Assistance

Live Service Desk chat is a way for you to contact the Service Desk for all your technical needs. By clicking the chat link below you will be connected to the first available Service Desk agent.

Begin a chat session